YouTube Channel Brand account issues

YouTube Channel Brand account issues

Sorry, but no branding on Edu accounts!

Short version!

Students are not allowed to host a YouTube channel using a Google Edu based account!

Conclusion

  1. You will still be able to access Google Services (i.e. Gmail, Drive, Classroom)
  2. Don't use your school edu account for personal business!
  3. If you feel that you need to save your YouTube stuff, do a Google Takeout, or transfer your stuff to a non Edu account.

Long version!!!

Dear G Suite For Education User,

This is a follow-up to an email sent on July 26, 2019. It has come to our attention that your user account dxxxxe.hxxxxxxxxn.student.schoolname@domain.se is the primary owner of a Brand Account. Brand Accounts are not supported for G Suite for Education primary/secondary (K-12) school domains. On July 10, 2019, Google suspended Brand Accounts whose primary owner is a G Suite for Education primary/secondary (K-12) school user. If you and your school’s G Suite administrator take no action prior to 11:59pm PST on November 1, 2019, your Brand Account and all of its data will be deleted after November 15, 2019. Please review this email to understand your options, which are also summarized in this support article.

What happened?

Brand Accounts allow users to use certain Google services with a separate identity (e.g., a brand identity) that is not publicly linked to their regular Google Account identity. Brand Accounts are not currently supported for G Suite for Education primary/secondary (K-12) school domains. On July 10, 2019, Google took the following actions on accounts not already granted an extension by their school’s G Suite admin:

Google suspended Brand Accounts whose primary owner is a G Suite for Education primary/secondary (K-12) school user. The action to suspend, rather than delete Brand Accounts, was done to give Brand Account owners a bit more time to take action.

Google removed G Suite for Education primary/secondary (K-12) school users as members from any Brand Accounts they belonged to. This is in accordance with what was previously communicated on May 9, 2019.

Is my Brand Account affected?

You are receiving this email because your G Suite for Education primary/secondary (K-12) school account is currently the primary owner of a Brand Account. To see a list of Brand Accounts you are an owner or member of, visit https://myaccount.google.com/brandaccounts while logged in with your G Suite for Education account and look for your Brand Account in the section listed under the “Your Brand Accounts” heading.

Can my Brand Account be unsuspended?

If you are (a) over the age of 18 and (b) not a primary or secondary (K-12) school student, you may contact your school’s G Suite administrator to request an extension to unsuspend Brand Accounts you are the primary owner of with your K-12 school account via this form, which will remain open until 11:59pm PST on November 1, 2019. Once your administrator’s request has been processed, the Brand Accounts you are the primary owner of will be unsuspended. Note that in general, unsuspension of Brand Accounts may take approximately 7-10 business days to process after submission. Once unsuspended, you may follow the steps outlined in the section below to preserve your data. Suspended Brand Accounts whose primary owners are not submitted by their G Suite admin for an extension by 11:59pm PST on November 1, 2019 will be deleted after November 15, 2019. Note that even Brand Accounts that are submitted for an extension are still subject to deletion after July 15, 2020 (if the primary owner of the Brand Account is a G Suite for Education primary or secondary (K-12) school user as of July 15, 2020).

Will my Brand Account be deleted?

Suspended accounts belonging to users that are not submitted for an extension by their school’s G Suite admin (see below) by 11:59pm PST on November 1, 2019 will be deleted after November 15, 2019.

Even Brand Accounts belonging to users that are submitted for an extension are still subject to deletion after July 15, 2020. G Suite for Education primary/secondary (K-12) school users will also be removed as a member from any remaining Brand Accounts they belong to after July 15, 2020.

Note: Deletion of your Brand Account will not impact your ability to use G Suite or other Google products using your primary G Suite for Education account.

How will my Brand Account be impacted while suspended?

While your Brand Account is suspended, use of your Brand Account will be blocked on YouTube, Google My Business, and Photos. You will still be able to access Google Services (i.e. Gmail, Drive, Classroom) with your primary G Suite for Education account, provided those services are enabled by your school’s admin. To access YouTube, you may need to switch to your primary account from your suspended Brand Account. You can do this via the YouTube channel switcher (signing-out and/or clearing web browser cookies may also be necessary).

While your Brand Account is suspended, Brand Account content such as posted YouTube videos, and photos uploaded to Google Photos, may become hidden from you and others, but will not be deleted.

While your Brand Account is suspended, in some cases you may not be able to manage your Google My Business listings. Those listings will, however, remain visible. You can tell if your Brand Account manages a Google My Business listing if (1) the account shows here under a “Your Brand Accounts” heading, and (2) upon clicking the listed Brand Account you then see the Google My Business logo in the “Act as Brand on” section.

While your Brand Account is suspended, you will not be able to access the “Download your data” tool with your suspended Brand Account, nor assign any new Brand Account owners or managers.

How can I preserve my Brand Account data?

If your Brand account is active (i.e. becomes unsuspended, or never was suspended), one or more of the options below may be used to preserve some or all of your Brand Account data:

You can download your data while logged into the Brand Account prior to July 15, 2020 to export the Brand Account’s content.

You can transfer the primary ownership of the Brand Account to another user before July 15, 2020. The new primary owner must either be (a) a G Suite account holder that is not in a G Suite for Education primary/secondary (K-12) school domain or (b) a consumer account holder (i.e. account@gmail.com).

Note that even Brand Accounts belonging to users that have been submitted for an extension are still subject to deletion after July 15, 2020 (if the primary owner of the Brand Account is a G Suite for Education primary or secondary (K-12) school user as of July 15, 2020).

If you have any questions, please contact the G Suite administrator for your school.

Sincerely, The G Suite Team

© 2019 Google LLC 1600 Amphitheatre Parkway, Mountain View, CA 94043

You have received this important update about your Google account because you designated this email address as a primary or secondary contact for mandatory service communications in your Google Admin console profile.

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